FAQ

View our frequently asked questions here.
WHAT SIZE AM I?
WHY I didn't receive a confirmation email?
HOW LONG DOES SHIPPING TAKE?
HOW DO RETURNS WORK?
WHAT DO YOU USE TO SHIP YOUR PRODUCTS?
WHERE CAN I LEARN MORE ABOUT SUSTAINABILITY?

Our garments fit oversized. Please refer to the sizing chart for the particular item you're interested in. Our sizing guide is linked here.

If you did not recieve a confirmation email within 24 hours, please email us at contact@streetgrandma.com

All orders are shipped via USPS or UPS depending on its weight. Please allow 2-4 business days for orders to be processed after your purchase is complete. For more details visit our Shipping & Return Policy page.

For returns, email contact@streetgrandma.com within 14 days (from when you receive your item) to start your return process. At this time, we do not offer free return shipping labels. Please review our full return policy linked here.

We are committed to using low impact and recycled materials. Our care cards are made of 100% recycled paper, and our poly mailers are 100% recycled plastic. For our future collections, we will be using 100% recycled, post consumer paper bags.

Check out our sustainability page linked here.